Skip to main content

Free Shipping on All Electric Bikes

Hit enter to search or ESC to close
Close Search
AdoebikeAdoebike
search
0
Menu
  • HOME
  • ELECTRIC BIKE
    • ADO A20F+
    • ADO A20+
    • ADO A26+
    • ADO A16+
    • ADO D30
    • ADO D30C
  • ACCESSORIES
  • ABOUT US
  • BLOG
  • English (UK)
    • English
    • Deutsch
    • Italiano
    • Français
  • search
  • 0
    was successfully added to your cart.

    Basket

Home » FAQ

FREQUENTLY ASKED QUESTIONS

If you have any questions about your new ride, check out these FAQs.
We have tried to address the most common concerns of the users here.

Is it waterproof? Waterproof level?

All our e-bikes are waterproof with IPX5 level.

Battery life? How is it charged?

800 charging and discharging times, using a removable battery, charging through an external adapter.

Where is the shipment and when will it be delivered?

Orders are usually scheduled to be shipped within 1-2 business days. Orders from the UK will be shipped from the UK warehouse and will be received by the customer within approximately 3-5 working days. Orders from EU countries will be shipped from the Polish warehouse and will be received by the customer in about 8-10 working days.

How much does the logistics cost?

All our e-bikes are shipped free of charge (not applicable to remote areas). For accessories purchased separately, a charge of €10-20 may apply.

Do I need to pay VAT tax?

Cause package dispatch from european warehouses, we have paid the freight, customs and VAT tax.

How long is the warranty for this product?

Usually the whole bike warranty period is one year, and the warranty period of individual special accessories will be different as follow. Please check our warranty policy for details.

Subcribe To Our Newsletter

Wanna know the fuss going on in the e-bike world? Hop on the ADO train and never miss an update again!


    POLICY

    Shipping Policy
    Return & Refund
    Warranty Policy
    Privacy Policy
    Terms of Service

    PRODUCTS

    ADO A20F+
    ADO A20+
    ADO A16+
    ADO A26+
    ADO D30
    ADO D30C
    All Products

    ABOUT US

    About ADO
    Contact Us
    User Manual

    11:00-21:00
    CUSTOMER SUPPORT

    support@adoebike.store

    icon-call

    Subcribe To Our Newsletter

    Wanna know the fuss going on in the e-bike world? Hop on the ADO train and never miss an update again!


      POLICY

      Shipping Policy
      Return & Refund
      Warranty Policy
      Privacy Policy
      Terms of Service

      PRODUCTS

      ADO A20F
      ADO A20+
      ADO A16
      ADO A26
      All Products

      ABOUT US

      About ADO
      Contact Us
      User Manual

      © 2022 Adoebike. Copyright 2021, All Right Reserved

      We Accept:

      ADO

      © 2022 Adoebike. Copyright 2021, All Right Reserved

      We Accept:

      ADO

      © 2023 Adoebike. Copyright 2021, All Right Reserved

      Close Menu

      Free Shipping on All Electric Bikes

      • HOME
      • ELECTRIC BIKE
        • ADO A20F+
        • ADO A20+
        • ADO A26+
        • ADO A16+
        • ADO D30
        • ADO D30C
      • ACCESSORIES
      • ABOUT US
      • BLOG
      • English (UK)
        • English
        • Deutsch
        • Italiano
        • Français